Privacy Policy and Personal Data Protection (GDPR)
Last updated: 15 September 2026
The protection of your personal data is important to us. This Privacy Policy explains how we collect, use, store and protect personal data when you use psychogenealogy.info, register for our programs or services, make a purchase, or communicate with us.
Personal data is processed in accordance with Regulation (EU) 2016/679 – the General Data Protection Regulation (“GDPR”) and applicable national legislation.
Who is the Data Controller?
The data controller is:
ASOCIAȚIA INSTITUTUL DE STUDII ȘI PRACTICE TRANSGENERAȚIONALE – ITSP
Tax Identification Number (CIF): 52145764
Registered office: Bld. Iuliu Maniu, No. 71, Bl. 4, Sc. 4, Ap. 178, Sector 6, Bucharest, Romania
Website: psychogenealogy.info
Email: contact@psy.sia-dev.ro
For the purposes of the GDPR, ITSP determines the purposes and means of processing personal data collected through the website and in connection with the services it provides.
What Personal Data May We Collect?
Depending on how you interact with us, we may collect and process:
- first and last name;
- email address;
- telephone number, when provided;
- information necessary for registration and participation in programs, courses, events or other services;
- information required for invoicing;
- information regarding orders, registrations and payments;
- information you provide through website forms or by email;
- technical information relating to the use of the website, such as IP address, device type, browser and information collected through cookies, where applicable;
- other personal data you voluntarily provide to us.
We recommend that you do not provide personal information through general forms or email unless it is necessary for your request or for the provision of the requested service.
Why Do We Process Your Personal Data?
We may process personal data for the following purposes:
Registration management and provision of services – to register participants and administer courses, programs, events and other ITSP services.
Processing orders and payments – to manage purchases, confirm payments and provide purchased services.
Invoicing and accounting – to issue fiscal documents and comply with applicable accounting and tax obligations.
Communication – to respond to questions, requests and messages sent through the website or by email.
Information and communications – to provide information about ITSP programs, courses, events and activities where a lawful basis exists and, where required, you have given your consent.
Website administration and security – to ensure the proper operation and security of the website, prevent misuse and identify technical or security issues.
Compliance with legal obligations – where applicable legislation requires us to retain, use or disclose certain information.
Legal Basis for Processing
Depending on the circumstances, we process personal data on one or more of the following legal grounds:
Performance of a contract or steps taken prior to entering into a contract – for example, when you register for or purchase a program or service.
Compliance with a legal obligation – including accounting, tax and other statutory requirements.
Your consent – where your explicit consent is required, including for certain marketing communications.
ITSP’s legitimate interests – where processing is necessary for the administration of our activities, website security, handling requests and protecting ITSP’s legitimate rights and interests, while respecting the rights and freedoms of data subjects.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.
Online Payments
For services that allow online payment, certain information necessary to process the transaction may be transmitted to the payment service provider used by ITSP.
Payment card details are entered and processed through the payment provider’s secure infrastructure and are not stored by ITSP insofar as payment processing is carried out directly by the payment provider.
The payment service provider may process personal data in accordance with its own privacy policy and applicable legal obligations.
Newsletter and Communications
If you consent to receiving news, information about programs, courses, events or other ITSP communications, we will use the contact details you provide for this purpose.
You may withdraw your consent at any time by contacting us at contact@psy.sia-dev.ro or by using the unsubscribe mechanism included in our communications, where available.
Forms and Email Communication
When you complete a form on our website or contact us by email, we may process your name, email address, telephone number and any other information you choose to provide.
We use this information to respond to requests, manage registrations, communicate with participants and provide requested services.
Who May Receive Your Personal Data?
Where necessary, personal data may be made available to service providers or collaborators supporting ITSP’s activities, including:
- website hosting and administration providers;
- IT service providers;
- payment service providers;
- accounting and invoicing service providers, including SmartBill, used for issuing and managing fiscal documents;
- electronic communication service providers;
- collaborators involved in organizing and providing programs, where access to the data is necessary;
- public authorities or institutions where disclosure is required by law.
Personal data is disclosed only to the extent necessary for the relevant purpose and in accordance with applicable data protection requirements.
ITSP does not sell users’ personal data.
Transfers Outside the European Economic Area
Where technical services used for the operation of the website or provision of services involve the transfer of personal data outside the European Economic Area, ITSP will seek to ensure that appropriate safeguards and transfer mechanisms required under the GDPR are in place.
How Long Do We Keep Personal Data?
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected or for the period required by applicable law.
Retention periods may vary depending on the nature of the data and the purpose of processing.
For example, data contained in financial and accounting documents is retained in accordance with applicable accounting and tax legislation. Data processed solely on the basis of consent is retained until consent is withdrawn or until the purpose for which it was collected no longer applies, unless another lawful basis requires or permits its retention.
Data Security
ITSP takes reasonable technical and organizational measures to protect personal data against unauthorized access, loss, destruction, alteration or unauthorized disclosure.
Access to personal data is limited to persons and service providers who require such access to perform their duties or provide relevant services.
However, the transmission of information over the Internet cannot be considered completely risk-free, and ITSP cannot guarantee the absolute security of information transmitted online.
Your Rights
Under the GDPR and subject to applicable conditions, you may have:
- the right to be informed about the processing of your personal data;
- the right of access to your personal data;
- the right to request correction of inaccurate or incomplete data;
- the right to request erasure of your personal data (“right to be forgotten”);
- the right to request restriction of processing;
- the right to data portability;
- the right to object to certain processing;
- the right to withdraw consent at any time where processing is based on consent;
- the right not to be subject to a decision based solely on automated processing, including profiling, where the conditions established by the GDPR apply;
- the right to lodge a complaint with the competent data protection authority.
To exercise your rights, please contact:
contact@psy.sia-dev.ro
We may request additional information where necessary to verify the identity of the person making the request.
Right to Lodge a Complaint
If you believe that your personal data has been processed in violation of applicable data protection legislation, you have the right to lodge a complaint with:
The National Supervisory Authority for Personal Data Processing (ANSPDCP)
Bd. General Gheorghe Magheru No. 28–30, Sector 1, Bucharest, Romania
Website: dataprotection.ro
We encourage you to contact us first so that we can try to resolve any concerns regarding the processing of your personal data.
Cookies
The website may use cookies and similar technologies necessary for its operation and, where applicable, for analysing website usage and improving the user experience.
Further information about the types of cookies used, their purposes and how you can manage your preferences is available in the Cookie Policy published on the website.
Where applicable law requires consent for certain cookies, such cookies will only be activated after the user has provided the required consent.
Children’s Data
Our website and services are not intended to intentionally collect personal data from children without complying with the requirements of applicable law.
If we become aware that a child’s personal data has been collected without the necessary legal requirements being met, we will take appropriate steps to delete or otherwise process such data in accordance with applicable law.
Links to Other Websites
Our website may contain links to websites or services operated by third parties. ITSP does not control how these third parties process personal data.
We recommend reviewing the privacy policies of such websites before providing personal information.
Changes to this Privacy Policy
ITSP may periodically update this Privacy Policy to reflect legal, technical or service-related changes.
The updated version will be published on this page together with the date of the latest revision.
Contact
For questions regarding this Privacy Policy or the processing of your personal data, please contact:
ASOCIAȚIA INSTITUTUL DE STUDII ȘI PRACTICE TRANSGENERAȚIONALE – ITSP
CIF: 52145764
Bld. Iuliu Maniu, No. 71, Bl. 4, Sc. 4, Ap. 178, Sector 6, Bucharest, Romania
Email: contact@psy.sia-dev.ro
Website: psychogenealogy.info